Frequently Asked Questions

Who is Eagle Home Technology?

Because Your Never Know...
I am a Technician for over 12 years and probably 50% of my installations in different companies was after they break and enter, why wait? or what is worst have the system and is not monitored.
I have been a technician with all major companies in Houston, and have installed the same equipment SSC or Honeywell and I always think why a costumer is paying so much for the same... paying for the name?

For Us: Experience, customer service, equipment, price and even the name CSG monitoring station are all important and I can provide that to you.PLEASE AT LEAST GIVE US A CHANCE TO GIVE YOU A QUOTE AND LET US HELP PROTECT YOUR HOME AND FAMILY FOR LESS MONEY WITH QUALITY AND HONESTY.
THANK YOU!
What is the relationship between Eagle Home Technology and Central Security Group?

Eagle Home Technology has developed a partnership with Central Security Group to provide all your monitoring and service needs. Because of the powerful relationship of these two companies, there is no better monitoring service in the country. The result is the best personalized, convenient and reliable monitored protection for your family and home
Can I sign up for monitoring without an analog phone line?

Customers that do not have an analog phone line must use a cell back up system as the primary communication system for security monitoring in order to be monitored. The monthly fee does increase with this system and there may or may not be additional costs for the equipment. Customers with digital phones must also use a primary communication system for security monitoring and must sign a Non-Traditional Phone Rider (2x) waiver.

Do I need to register my alarm system with the police department?

Yes, to receive assistance from the police department, the security system MUST BE registered with the customers’ local police department. At the time of sale, the sales person will provide a permit application. It is the responsibility of the customer to file and pay all appropriate fees with local authorities. They will sign off with the sales person and then the tech when the system has been turned on.
If I lose electric power, will my alarm system still work?

Yes. In case of a power loss, the back-up battery will activate to maintain your alarm protection for several hours. In the event your battery is low, a low-battery signal will be sent to your Customer Monitoring Center so you can be notified.
What are Eagle Home Technology hours of operation?

Eagle Home Technology s is here to serve you and answer your questions 24hours!! , 281- 861-7300

What happens when I press the panic or fire alarm buttons on the touchpad?

If you hold down the panic or fire alarm buttons on the touchpad for 1 to 3 seconds, an alarm is transmitted to the Nation Wide Customer Monitoring Center, and emergency services are dispatched immediately. An alarm received in this manner cannot be canceled.

What is an undefined signal?

Your alarm system is capable of sending many types of signals to Central Security Group, which is why we spend a lot of time during the installation testing the alarms. Very rarely a system will send a signal that is not clearly defined in our database and requires us to update our information.
Why does my keypad display "no ac"?

An alarm panel will normally display "no ac" when the system has lost electrical current. The outlet should be checked to verify that it is operational. If the outlet is working properly a service call will be needed.
Why does my keypad display "not ready"?

Your keypad is informing you that the alarm system is not ready to turn on (arm). Common reasons for this are that a door or window is not completely closed, a motion detector may be sensing movement, or a previous alarm has not been cleared out of the memory. Correct the condition and the alarm system will be ready to arm.
Why is my motion sensor providing false detections?

A motion detector may activate falsely due to improper installation of the device above a heater or furnace. Movement of objects such as balloons, blinds, and curtains within the range of a motion detector may also trigger an alarm activation. The motion detector may require relocation or adjustment by an Central Security Group technician.

Why should I have my system monitored?

Basic system monitoring has 4 channels of protection offered:

  1. Burglary
  2. Police Panic
  3. Medical Emergency
  4. Fire Protection

Other services are available.

Request a Quote

Available 24 hours 24 Hours a day. fill out the form or call 281- 861-7300







Need a part time job?
In Eagle Home Technology our policy is to give the best prices and service. Even hiring sales person, We as a company can absorb some of the cost to pay excellent commisions and still give the best prices to the costumer...
If You interested to become a member of our team, We are going to provide the most extensive technical training and necessary tools for you to succed in thus industry. Contact us today!

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